- Telephone:
- 01254 672272 | 07368 221763
Customer reviews of Preston Motor Village Ltd
At Preston Motor Village Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Preston Motor Village Ltd
Based on 441 customer reviews
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5
Beware do your due DILLIGENCE before buying
By Lawrie H on 10 February 2021 | Purchase not verified
Buyers beware please view car before buying. I bought a Touareg V10 over the Internet and was told in excellent cond. all round but when it was delivered it had- damage to wing mirror (gaffer taped up) , door trim, paintwork, tear in rear seat, centre armrest broke. Keyless entry/start, drivers window, air con, central locking rear passenger door do not work. Inside the car was soaking with condensation making all the interior lights flash. Won't return calls or emails. When the car started up it sounded rough so I had my garage check it over they said they had to put 7.5ltrs of oil in it. Garage advised me to return the car as there may be damage. All this and the car had a PDI check and oil / filter change. I also paid £350 for a warranty but warranty company couldn't cancel it or discuss it with me!! Overall shocking experience. Oh I'm still waiting for a refund (over 8 days now) and they have the car and it's on their forecourt up for sale. Obviously no repairs done then.
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5
Avoid PMV at all costs!
By Cerys J on 05 February 2021 | Purchase not verified
On the day of collection, the garage contacted me to say that the log book had been misplaced and as such I would have to buy a new one BEFORE I collected the car. I agreed to this and paid for the new log book straight away so that I could legally drive the car home, of which PMV said they would send me a cheque to cover this cost (which I am still yet to recieve three months later despite chasing this up). Upon getting the car back to Huddersfield, fluid was leaking from the bonet when the car was left idle. I then had to take the car to my local garage to have the coolant header tank and cap replaced. These were broken and were causing the car to overheat, so these had to be replaced in order to make the car even fit to drive. Having had the car for three months, I went to have the back tires changed at my local garage and found out that we had been sold the car without a spare wheel. Questionable service and valetting if this wasn't picked up on!
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5
Bmw 3 Series compact 316ti 2001
By Jullian B on 13 November 2020 | Purchase not verified
The lesson is to is double-check this car garage because I paid more money for a BMW with low mileage containing a fault, ABS and control pump unit needing to be changed within few weeks driving costing me £550 for the ABS and control pump unit to be changed. The customer service is not available once received the money. I pray to God and I my hard earned money returns to me.
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5
Car Purchase Tigra
By Peter D on 24 March 2020 | Purchase not verified
Spot on , great staff, nice car , Thanks. If I required another car I would look at Preston Motor Village first
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5
Will lie to your face about services provided.
By John M on 19 March 2020 | Purchase not verified
Viewed a 09 plate Hyundai Tucson & left a deposit with dealer. Car was filthy inside & out but i was assured the car would have a full valet, new 12 month mot and service.Car failed it's first attempted mot.Passed on second attempt with advisories over a week later, when i picked the vehicle up and had paid in full, the advert stated car had heated seats, which it did not. Dealer attempted to blame autotrader for the text in the advert.Inside of the car was filthy with sweets stuck to rear seats and in door well and clumps of hay inside boot & other debris in side compartments in vehicle. Vehicle has not been serviced, just a oil change, Air filter is rotten with hay inside of it, Oil filter has not been changed in years, power steering fluid is below minimum markings.No service or valet was performed.Rear middle seat belt was missing.They have not responded to my email complaining but offered a free valet if i returned to Blackburn via phone. Lied to my face over many issues. Terrible
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5
Impressive!!!
By Adeel K on 19 March 2020 | Purchase not verified
Highly impressive showroom, very down to earth staff that are always willing to help and go that extra mile to meet your needs. No high pressured sales tactics which can be really annoying and off putting when buying a new vehicle. Highly recommend to all who want a low mileage car at a great price. Thank you for all your help and especially to Zak the sales representative.
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5
Peugeot 607
By Joe P on 16 February 2020 | Purchase not verified
i had a very good customer experience from very helpful staff. They were able to answer any questions that i had
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5
Read the small print
By ian H on 06 February 2020 | Purchase not verified
Poor service, emails requesting help ignored and 'national' warranty VERY limited in value. read the small print
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5
Highly Recommended
By Ian D on 17 January 2020 | Purchase not verified
Very pleased with our experience, friendly professional staff and very professional, highly recommended.
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5
shocking company
By nichola H on 20 September 2019 | Purchase not verified
Was sold a unroadworthy car, failed first mot on a lot of issues nut worryingly the whole of the entire underneath was rusty including the exhaust which had a crack in it very very close to the engine which can be very dangerous and life threatening. log book didnt arrive as promised. Was told nothing can be done as we had the car 12 month. Avoid.