Customer reviews of Preston Motor Village Ltd

By SUSAN C on 03 June 2018 | Verified purchase

Fantastic in every way ...customer service was excellent ...really went the extra mile ...fab little car and just as described ...would highly recommend this company !!!!!

By Terry W on 27 May 2018 | Verified purchase

very impressed with the fast and efficient service, very helpful and professional also pleased with the purchase of our suzuki grand vitara

By Emma H on 25 May 2018 | Verified purchase

Bought a Mercedes a class from them, brilliant car price and service, would recommend to anyone

By Pamela W on 23 May 2018 | Verified purchase

Was quickly seen to by sales & shown vehicle's in the category I was looking for.

Reply from Preston Motor Village Ltd on 24/05/18

Hello Pamela, we hope you are enjoying your new 7000 mile Chevrolet Matiz! Thank you for your business. Best Wishes, Preston Motor Village

By Peter G on 21 May 2018 | Verified purchase

Friendly guys and they were easy to deal with. The car I bought had a few minor things wrong with it when I went to view it, but they fixed them as promised and I have absolutely no regrets buying my car from Preston Motor Village as I hope to have got myself a bit of a bargain!

By Hashmat A on 18 May 2018 | Verified purchase

Well done to the buying team at Preston Motor Village for sourcing the best Vauxhall Omega in the country! Absolutely mint was worth the trek credit where due

Reply from Preston Motor Village Ltd on 24/05/18

Hello Hashmat, we thank you for your kind words, glad to know you are happy with your purchase. Thank you for your business. All the best, Preston Motor Village

By Tahir P on 18 May 2018 | Verified purchase

Bought this car for my wife and I must say we are both very happy with the purchase! Lovely little automatic car - just what we needed. The gents at Preston motor village even oil serviced the car as part of the deal A********

By David S on 16 May 2018 | Verified purchase

Car had faults that weren't picked up on mot, had it inspected by vosa to find 13 advisory items, after their mot showed no advisory items! Car also developed major engine fault within a week, dealer refused to take car back under consumer rights act, reluctantly agreed to repair as we need a car, but still waiting for them to return our car over 5 weeks later.

Reply from Preston Motor Village Ltd on 19/05/18

We sincerely apologise about how you feel regarding this matter, however would like to confirm a few things. Firstly you purchased a vehicle with almost two hundred thousand miles on the clock. We sent it to a 3rd party MOT station, who tested the vehicle. You questioned the credibility of the MOT as you felt there was many items on the car that shouldnt pass an MOT. We asked you to arrange an inspection with the DVSA to support your claim. The DVSA only found a loose headlight. The advisories were at the testers discretion, however we have had all these rectified for you, not reluctantly, but in fact as our offer to you. To add, the 'major' engine fault was indeed just low diesel additive which you are meant to top up as part of your maintenance of this type of car expected at this mileage. We did this at no cost to yourself as well. As a family run business, our main objective is customer satisfaction. We hope we have shown this with our actions regarding this matter.

By Derek M on 16 May 2018 | Verified purchase

bought a low milage car a couple of things wrong with the car but they were put right and the car runs very well.

Reply from Preston Motor Village Ltd on 24/05/18

Hi Derek, We're glad we could resolve the issue with the vehicle with ease! If there is anything else we can do to improve our service then please get in touch, as customer feedback is very important for us to be able to provide the best for all of our customers. All the best, Preston Motor Village

By ANNE F on 15 May 2018 | Verified purchase

I was very impressed by the care and professional way they carry out their buisness.As an elderly person I was treated with respect and they took great care to ensure that I knew what I was buying and answered my enquiries truthfully. they were all kind and friendly.I was delighted with the car I bought and the price was very reasonableIwould highly recommend them to anyone wishing to purchace a car and would willingly travel the 100+miles to deal with them again

Reply from Preston Motor Village Ltd on 24/05/18

Hi Anne! Glad to know you're happy with the Berlingo and with our sales team. Please do mention us to family and friends as our business thrives upon genuine feedback from customers like yourself. The team here at Preston Motor Village wish you all the best in the future and we would love to do business with you again soon.