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Customer reviews of Preston Motor Village Ltd

At Preston Motor Village Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Preston Motor Village Ltd

Preston Motor Village Ltd
5
4.9

Based on 406 customer reviews

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  • 5

    Michabishi showgun

    By Joe S on 05 March 2018 | Verified purchase

    Very helpful experience no messing about dun and dusted in no time

    Reply from Preston Motor Village Ltd on 24/05/18

    Hi Joe, Glad you like your new Shogun and the service we provided! Regards, Preston Motor Village


  • 5

    Best service

    By STACEY D on 05 March 2018 | Verified purchase

    The service you receive from Preston Motor Village is 5 star. The staff there are so friendly and welcoming. You don't feel pressured when looking around, they give good advice and very helpful. All the guys here could not do enough for you to make it anext easy experience when buying. I would definitely go to them again and would highly recommend!


  • 5

    Well worth a trip out

    By SAMUEL C on 04 March 2018 | Verified purchase

    This was an excellent place to buy my first car. The guys were really helpful without being pushy and just let us get on with looking around. The paper work was all very straightforward and simple. The car was exactly as advertised. Definitely look to use these again when the time come.

    Reply from Preston Motor Village Ltd on 24/05/18

    Hi Sam, We are glad to know you're happy with the overall purchase of the Peugeot 206 - as well as the new clutch kit! We would welcome your business again - a pleasure to deal with.


  • 5

    Happy and friendly

    By LEO B on 03 March 2018 | Verified purchase

    Friendly bunch of guys very helpful when needed sorted looked after me well

    Reply from Preston Motor Village Ltd on 24/05/18

    Hi Leo, Thank you for your kind words and positive feedback Best Wishes, Preston Motor Village


  • 5

    Great establishment

    By CONOR R on 03 March 2018 | Verified purchase

    Great help, all the staff was excellent and welcoming, eager to satisfy the customers every need. Greatly recommend.


  • 5

    Purchase of Ssanyong Rodius

    By Bettina G on 25 February 2018 | Verified purchase

    The dealer was reliable and helpful. We where picked up at the train station and the car was as advertised. Good. Value for money and we did not mind that we had to do a little bit of cleaning and polish Internally . Liked the staff at Preston genuine hard working Representatives.


  • 5

    Great service great experience

    By Yusaf A on 24 February 2018 | Verified purchase

    Very friendly and helpful team. Excellent customer service. I would highly recommend their services.

    Reply from Preston Motor Village Ltd on 24/05/18

    Hi Yusaf, Thank you for your kind comments, we pride ourselves on our excellent customer service and provide a unique, tailored service to meet the dynamics of all our customers. We wish you all the best with your new car. Many thanks, Preston Motor Village


  • 5

    Bmw 3 Series compact 316ti 2001

    By Jullian B on 13 November 2020 | Purchase not verified

    The lesson is to is double-check this car garage because I paid more money for a BMW with low mileage containing a fault, ABS and control pump unit needing to be changed within few weeks driving costing me £550 for the ABS and control pump unit to be changed. The customer service is not available once received the money. I pray to God and I my hard earned money returns to me.

    Reply from Preston Motor Village Ltd on 21/11/20

    Hello there, Thank you for your feedback. We take all feedback constructively to improve our customer experience. Unfortunately on this occasion we are struggling to make sense of your feedback, possibly because of the grammar. We can assure you that our customer service is always available and if you would like to discuss the matter further please feel free to call us. Many Thanks


  • 5

    Car Purchase Tigra

    By Peter D on 24 March 2020 | Purchase not verified

    Spot on , great staff, nice car , Thanks. If I required another car I would look at Preston Motor Village first

    Reply from Preston Motor Village Ltd on 25/03/20

    Thank you for your kind words. We appreciate comments like this as this is what drives us to strive to be better than the rest.


  • 5

    Will lie to your face about services provided.

    By John M on 19 March 2020 | Purchase not verified

    Viewed a 09 plate Hyundai Tucson & left a deposit with dealer. Car was filthy inside & out but i was assured the car would have a full valet, new 12 month mot and service.Car failed it's first attempted mot.Passed on second attempt with advisories over a week later, when i picked the vehicle up and had paid in full, the advert stated car had heated seats, which it did not. Dealer attempted to blame autotrader for the text in the advert.Inside of the car was filthy with sweets stuck to rear seats and in door well and clumps of hay inside boot & other debris in side compartments in vehicle. Vehicle has not been serviced, just a oil change, Air filter is rotten with hay inside of it, Oil filter has not been changed in years, power steering fluid is below minimum markings.No service or valet was performed.Rear middle seat belt was missing.They have not responded to my email complaining but offered a free valet if i returned to Blackburn via phone. Lied to my face over many issues. Terrible

    Reply from Preston Motor Village Ltd on 25/03/20

    Hi John, many thanks for your review as we take all feedback constructively. The vehicle MOT was a standard procedure which we rely on VOSA approved stations to carry out. Not all vehicles will pass first time as the point of the MOT is to find items which need attention to be rectified, upon which a retest will confirm these items have been dealt with. Please accept our apologies for Autotraders standard text showing heated seats, however you also viewed the vehicle prior to purchase and left a deposit upon satisfying yourself from what you saw in person. The oil and oil filter service was carried out, and we will be forwarding you the parts invoice showing these parts against your registration number. We still welcome you to bring the vehicle back to us for a complimentary valet, and be rest assured our valeters have been disciplined accordingly in relation to the standard of valet the vehicle received. Please call if we can assist you in any other way. Many thanks for your custom